Shipping & Delivery Policy

Effective Date: April 16, 2025

At RaagVerse Academy Private Limited, we currently provide both digital and physical products. This policy outlines how we handle the shipping and delivery of physical items (like musical instruments) and ticket-related services.

Shipping of Physical Products

  • Physical items such as musical instruments are shipped via trusted courier partners across India.

  • Shipping Timeline: 3–7 business days depending on your location.

  • Tracking: Once shipped, you’ll receive an email with tracking details.

  • Delivery Charges: May apply based on product type and delivery location.

  • Service Areas: Currently, we ship within India only.

Delivery of Digital Services

  • Music Courses: Access is granted immediately after successful payment.

  • 1-on-1 Sessions: Scheduled after payment; link and timing are shared via email/phone.

  • Event Tickets: Delivered digitally via email/SMS, usually within minutes of purchase.

Delays & Issues

  • We aim to ensure timely delivery, but delays may occur due to courier issues, weather, or local disruptions.

  • If your order is delayed beyond 10 business days, contact us at:
    📩 [email protected]
    📞 +91 8123479099